What's New

Audit Logs

We made the following enhancements to the Audit Logs module:

• Audit Logs will now track File Upload user activities, including file upload, download, and removal of files (delete) from the Upload Center page.

• We added a new Affiliate/Division filter to allow parent accounts to filter and view their child account logs. This filter will only be available if the user account has affiliates.

These enhancements improve tracking user file upload activities and enable access to child account logs.

Learn more → Audit Logs.

Upcoming: Accept updated Corpay Cross-Border Terms and Conditions

We've changed our company name from FLT to CPAY. As part of our regulatory process, effective Monday, May 19, 2025, on your next login, you'll be prompted to accept the updated Terms And Conditions reflecting this name change to continue using the platform.

Note: This is a one-time update; all other terms and subsequent setup steps remain unchanged.

Multi-Currency Accounts (MCA) Nickname

We enhanced the MCA nickname feature to ensure users enter a unique nickname for the Standard or Named accounts in the same currency. A validation message will be displayed if the entered nickname is not unique. This update will prevent payment errors caused by duplicate nicknames when it is included in the Settlement Account column of the File Upload template.

Learn more → Renaming a Multi-Currency Account .

Multi-Currency Accounts (MCA) Nickname

If users have assigned a nickname to their MCA account, they can now include the nickname in the Settlement Account column of the File Upload template. On successful file upload, the nickname will be displayed on the File Overview page under the Settlement Account column. This update improves clarity and makes it easier for users to identify the MCA account for settlement.

Learn more → Renaming a Multi-Currency Account .

Beneficiary Region and Postal Code Enforcement

To comply with updated FINTRAC and related regulatory requirements, users are now required to enter valid region and postal code information for bank and beneficiary addresses in payments made to the United States and Canada. This update is enforced when creating or editing beneficiary information on Corpay Cross-Border via Beneficiary Templates, File Upload, or API. Invalid entries will trigger a validation message.

Learn more → Entering beneficiary contact information.

Beneficiary Creation

We've added a new For Further Credit (FFC) field to the Beneficiary Creation form. This field is added under the Additional Information screen in the Payment Confirmations section and allows you to specify the recipient who will receive the funds. This field is also included when creating or editing beneficiaries via File Upload or API.

Learn more →Entering additional beneficiary information.

Connections

We made the following enhancements to Connections:

• Rejected connections due to expired invitations (labeled as Rejected Invitations) will no longer appear under the Action Items list on the Corpay Cross-BorderYour Dashboard. This update improves clarity by displaying only relevant actionable items in the list. Expired invites will continue to be listed on the Connections page under the In Progress tab.

Learn more →Viewing your connections.

• When payees update their Account Identifier information in the Connections platform, you will not receive a notification to manually reactivate the connection. This update will now be automatically approved in Corpay Cross-Border, ensuring that the connection remains active for payments. This update aims to reduce the volume of reactivation requests for non-critical banking update changes.

Learn more →Accepting updated connection details.

New Report: Payments in Progress

We've added a new Payments in Progress report in Corpay Cross-Border that gives you an overview of all the payments currently in progress, including payments initiated by your affiliates. This report consolidates information about these payments offering visibility into transactions related to your account and those of your affiliates.

Learn more →Payments in Progress.

Feature Updates

Connections: Bulk Reactivate updated payee banking information

We've enhanced Connections vendor management with Bulk Reactivation now available to approve updated payee banking information. Now, you can reactivate multiple payee records at once when approving banking detail updates. This enhancement eliminates the need to reactivate each payee individually when approving updates.

Learn more →Accepting updated connection details.

Multi-Currency AccountsNickname Tooltip

If a user assigned nickname for a Multi-Currency Account exceeds 18 characters, a tooltip will be displayed with the full text when hovering over the Account field. This update ensures users can view the long nickname without any truncation, improving clarity and accessibility.

Learn more → Renaming a Multi-Currency Account .

Help Guide Update

The Corpay Cross-Border help Guide now features an enhanced user interface for a more intuitive experience. We've updated the font to a modern, more readable style and revamped the color scheme to improve navigation. We’ve also optimized the layout to make it more organized.

Security Update: Reset Security Questions

On Friday, February 28, 2025, after business hours (EST), we will implement an update that will require all Corpay Cross-Border users to update their security questions. After this reset, the new security questions will be prompted to recover access to the portal.

Note: This is a mandatory one-time reset and will not affect user account password, data, or current services.The update will be applied automatically after business hours and is specific to security questions and responses.

Reset instructions:

• After the update is implemented, the next time the user logs in, they will be redirected to the Security Setup screen.

• Choose three new questions and enter the answers.

• Click Submit to apply changes.

If you’ve forgotten your password, please contact crossbordersupport@corpay.com for assistance. For any other questions, please reach out to your account representative.

Learn more → Setting or changing your challenge questions.

Update: My Accounts

We renamed the My Accounts sub-menu and the product page title to Multi-Currency Accounts in Corpay Cross-Border to enhance product clarity and improve the user experience with a more intuitive UI.

Learn more →Multi-Currency Accounts.

Upcoming: Security Question Reset

On Friday, February 28, 2025, after business hours (EST), we will implement an update that will require all Corpay Cross-Border users to update their security questions. After this reset, the new security questions will be prompted to recover access to the portal.

Note: This is a mandatory one-time reset and will not affect user account password, data, or current services. This change is specific to security questions and responses.

Reset instructions:

• After the update is implemented, the next time the user logs in, they will be redirected to the Security Setup screen.

• Choose three new questions and enter the answers.

• Click Submit to apply changes.

If you’ve forgotten your password, please contact crossbordersupport@corpay.com for assistance. For any other questions, please reach out to your account representative.

Learn more → Setting or changing your challenge questions.

New Release: Compliance Center

Introducing Compliance Center, our latest tool that allows financial institutions to pre-screen wire payments against their subscribed sanction lists, including OFAC, UN, and FBI. Users with relevant permissions can generate transaction screening reports (AML report), manage private lists for beneficiaries and remitters, and subscribe or unsubscribe from sanction lists. Post screening, the booked payments will go through Corpay's standard internal compliance queue. Compliance Center helps prevent transactions involving restricted individuals or entities and ensures compliance with international laws and regulations.

Note: Compliance Center is currently available only to financial institutions (including banks and credit unions) that are subject to OFAC regulations. Please speak with your account representative for more information.

Learn more → Compliance Center.

Feature Update: Multi-Currency Accounts (MCA)

Users with appropriate MCA profile permissions can now assign custom nicknames to their Multi-Currency Accounts (MCA). The user-assigned nicknames will be displayed in the Multi-Currency Account grid and will also appear when selecting the account for payment or settlement. Users can also reset the nicknames to the original system-assigned names. This feature improves user experience by allowing customization of the Multi-Currency Account name, making it easier to identify the account in Corpay Cross-Border.

Learn more → Renaming a Multi-Currency Account .

Security Update: Password Length Requirement

The minimum password length requirement for Corpay Cross-Border has been updated from eight to 12 characters. This change won't affect your current password and no action is needed unless you choose to update it. The new requirement will apply when you next change your password. All other existing password complexity rules will still apply. This update is part of our efforts to enhance account security through stronger passwords.

Learn more → Changing your password.

Here’s a quick recap of the key updates made to Corpay Cross-Border in 2024:

• Using Multi-Currency Accounts

• Microsoft Dynamics 365 Business Central

• Remitters

• Audit Logs

• Single Sign-On To enable SSO, please contact CrossBorderSupport@corpay.com

Coming in 2025!

This year, we will be introducing new features and security enhancements to better protect your account and data. There are no changes in this release, but we will keep you informed as new features are added, and notify you if any action is needed.